Privacy Policy - Dalston Skip Hire

At Dalston Skip Hire, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your data when you engage with our services.

Information We Collect

We collect various types of information to provide and improve our services to you:

Personal Identification Information: Name, email address, phone number, and physical address.
Service-related Information: Details about the skips you hire, delivery and pickup locations, and service dates.
Payment Information: Credit card details and billing information.
Technical Data: IP address, browser type, and operating system.
Usage Data: How you interact with our website and services.

How We Use Your Information

Your information is used for the following purposes:

Service Delivery: To process your orders, arrange skip deliveries and pickups, and manage your account.
Communication: To respond to your inquiries, send service updates, and provide customer support.
Improvement of Services: To analyze usage patterns and improve our offerings.
Marketing: With your consent, to send promotional materials and information about our services.

Legal Basis for Processing

We process your data based on the following legal grounds:

Consent: When you give us permission to use your data for specific purposes.
Contractual Necessity: To fulfill our contractual obligations to you.
Legal Obligations: To comply with applicable laws and regulations.

Data Sharing and Disclosure

We may share your information with third parties under the following circumstances:

Service Providers: Trusted partners who assist in operating our business, such as payment processors and delivery services.
Legal Requirements: When required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, or destruction. These measures include:

Encryption of sensitive data.
Regular security assessments and audits.
Access controls limiting data access to authorized personnel only.

Your Rights

You have the following rights regarding your personal data:

Access: You can request access to the personal information we hold about you.
Correction: You can request corrections to any inaccurate or incomplete data.
Deletion: You can request the deletion of your personal information under certain conditions.
Restriction of Processing: You can request that we limit the processing of your data.
Data Portability: You can request to receive your data in a structured, commonly used format.
Objection: You can object to the processing of your data for specific purposes.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and gather information about how our website is used. You can manage your cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about how we are protecting your information.

International Data Transfers

Your information may be transferred to and processed in countries outside your residence. We ensure that such transfers comply with applicable data protection laws and that your data is handled securely.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Third-Party Advertising

We may work with third-party advertisers who use cookies or other tracking technologies to serve ads based on your interests. These third parties have their own privacy policies governing their use of your information.

Consent Withdrawal

You have the right to withdraw your consent to our processing of your personal data at any time. To do so, please contact us through the appropriate channels, and we will cease processing your data as requested, unless we have a compelling reason to continue.

Monitoring and Compliance

We continuously monitor our data handling practices to ensure compliance with this Privacy Policy and applicable laws. Our team is trained to handle personal information responsibly and ethically.

Feedback

We welcome your feedback regarding our Privacy Policy. Your input helps us improve our data protection measures and better serve your needs.

Final Remarks

Protecting your privacy is a fundamental priority for Dalston Skip Hire. We are dedicated to maintaining the confidentiality and security of your personal information while providing high-quality skip hire services.